Job management
Priority, site, timing, progress, and status remain clear from the route overview onward.
Relay Operations · Native iOS
Relay Field
A complete field-service workflow in the technician’s hand.
Relay Field guides technicians from the day’s assignments through service work, evidence, customer sign-off, and a persistent completion record.
The user problem
Field technicians need to complete detailed service work without losing time, context, or proof.
The product turns a fragmented operational process into one guided journey, keeping the right context visible at every decision.
Main workflow
One clear path through the work.
Each state advances the real task while preserving context, progress, and the information needed on the next screen.
- 01
Choose an assigned job
- 02
Review the site and issue
- 03
Complete validated service tasks
- 04
Add notes, evidence, and readings
- 05
Capture customer sign-off
- 06
Complete and preserve the job record
Key features
Validated checklists
Grouped service tasks make completion visible and prevent required work from being skipped.
Evidence capture
Photos, removal, equipment readings, and technician notes stay together in the service record.
Interactive signature
A purpose-built signature area gives customer acknowledgement a natural place in the flow.
Persistent completion
Completed work, entered data, progress, and status remain consistent when the app is reopened.
Useful edge states
Loading, empty, validation, success, and recovery states support the real operational journey.
Interface gallery
Designed around momentum and clarity.
A consistent visual system carries the user from overview to action without flattening the native character of the platform.
Workflow sequence
A complete journey, shown screen by screen.
The static sequence follows the product from its opening state through the core outcome, with connected information and clear next actions throughout.
Platform and implementation
Capability expressed through the product.
- Swift and SwiftUI implementation
- Native navigation and connected state
- Forms, notes, and checklist validation
- Media evidence preview and removal
- Custom signature interaction
- Local persistence and state restoration
- Accessible labels and touch targets
- Release-ready product polish
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